top of page
  • Writer's pictureDonnelle Brooks

Everything you need to know about LayBuy

The world of e-commerce has seen a surge in popularity for Buy Now Pay Later services, providing consumers with more flexibility in their purchasing decisions. Laybuy is one such platform that offers shoppers an alternative payment method, allowing them to spread the cost of their purchases over several installments. In this article, we will explore the pros and cons of using Laybuy for online shopping, helping you make an informed decision about its benefits and potential drawbacks.

Pros of Using Laybuy

Deffering payments on big purchases can have its benefits if you are using it as a budgeting tool, rather than simply spending money you don't have. Let's look at a few pros of Laybuy.

Financial Flexibility

Laybuy's BNPL model allows consumers to make purchases without paying the full amount upfront. This flexibility can be beneficial for individuals with tight budgets or those seeking to manage their cash flow effectively.

No Interest

Unlike traditional credit cards, Laybuy typically does not charge interest on purchases made through their platform. As long as you make payments on time, you can avoid interest charges, making it a cost-effective option for budget-conscious shoppers.

Easy and Fast Approval

Signing up for Laybuy is generally straightforward, with a quick approval process. Users can apply for an account online and receive instant approval, enabling them to start using the service almost immediately.

Transparent Repayment Schedule

Laybuy provides a clear repayment schedule, indicating the exact due dates and installment amounts. This transparency helps customers plan their finances better and avoid late fees.

Increased Purchasing Power

With Laybuy, customers may be able to afford more expensive items they couldn't pay for in a lump sum, thus widening their purchasing power.

Cons of Using Laybuy

Using any payment deferral system can have it's downsides if you are not using it properly, or if something unexpected happens. Here are some of the cons of Laybuy.

Overspending Temptation

While Laybuy offers financial flexibility, it may also encourage overspending since customers might not feel the immediate impact of their purchases. This can lead to accumulating debt if not managed responsibly.

Late Payment Fees

If you miss a payment deadline, Laybuy may impose late fees, affecting your overall cost. It's crucial to stay on top of your repayment schedule to avoid additional charges.

Impact on Credit Score

While Laybuy doesn't typically conduct credit checks for new users, late or missed payments could potentially be reported to credit bureaus, negatively affecting your credit score.

Limited Merchant Options

Not all online retailers accept Laybuy as a payment option. Customers might find the service unavailable for certain purchases, limiting their choices.

Potential Overextension

Using Laybuy for multiple purchases simultaneously could lead to overextension, making it challenging to manage multiple repayment schedules efficiently.

How does Laybuy work?

Laybuy is a Buy Now Pay Later service that allows shoppers to make purchases online or in-store and spread the cost over several interest-free installments. Here's how Laybuy works:

Sign Up

To use Laybuy, you need to create an account with them. The sign-up process is typically quick and straightforward. You'll be required to provide some personal information, and Laybuy may perform a soft credit check to assess your eligibility for their service.

Shop Online or In-Store

Once you have a Laybuy account, you can start shopping with their partner retailers. Look for the Laybuy payment option during the checkout process. If you're shopping in-store, you can generate a unique barcode from your Laybuy app and present it at the checkout counter.

Choose Laybuy as Payment Method

When you find the items you want to purchase, select Laybuy as your payment method during checkout. If shopping in-store, present the generated barcode to the cashier.

Split the Payment

Laybuy will split the total cost of your purchase into multiple equal-sized installments, usually six, spread over six weeks. You'll know the exact number of installments and the due dates upfront.

Pay the First Installment

At the time of purchase, you'll need to pay the first installment of your total cost. This installment acts as a down payment to secure your order.

Receive the Order

Once you've paid the first installment, you can receive your order or have it shipped to you, depending on the retailer's policies.

Repay in Installments

After the initial payment, Laybuy will automatically charge your linked debit or credit card for the remaining installments on the agreed-upon due dates. It's essential to have sufficient funds in your account to avoid late payment fees.

Interest-Free Payments

Laybuy does not charge interest on your installments, making it a cost-effective way to manage your purchases.

Manage Your Account

You can track your Laybuy payments and manage your account through the Laybuy app or website. The app also sends reminders for upcoming payments to help you stay on track.

Late Payment Policy

If you miss a payment, Laybuy will charge a late fee of $10. It's crucial to ensure you have enough funds to cover the installments on time to avoid any additional charges.

Is Laybuy available in Australia?

Laybuy is an international Buy Now Pay Later service that operates in several countries, including Australia. If you are in Australia, you should be able to access and use Laybuy for your online and in-store purchases, provided that the retailer supports Laybuy as a payment option.

Are there any fees or interest charges with Laybuy?

Laybuy's payment structure is generally interest-free for customers. Laybuy does not charge interest on your purchases. However, it's essential to note that if you miss a payment, Laybuy may impose late fees.

Laybuy Default Fee - $10

Laybuy Default Fee maximum per purchase - $40

This isn't too bad, but can really add up if you are regularly missing payments, so be careful!

What are the eligibility criteria for using Laybuy?

The general eligibility requirements for using Laybuy are as follows:

  • Age Requirement: You must be at least 18 years old to use Laybuy's services.

  • Residency: Laybuy is typically available to residents of the country in which the service operates. For example, if you are in Australia, you would need to be a resident of Australia to use Laybuy.

  • Valid Email Address: You will need a valid email address to create a Laybuy account and receive important notifications and updates.

  • Valid Mobile Phone Number: A valid mobile phone number is often required to verify your account and receive SMS updates about your purchases and payments.

  • Debit/Credit Card: You need a valid debit or credit card to link to your Laybuy account. This card will be used for payments and to verify your identity during the sign-up process.

  • Sufficient Funds: It's essential to have sufficient funds in your linked debit or credit card account to cover the first installment at the time of purchase.

  • Credit Check: While Laybuy typically doesn't perform a credit check for new users, they may do a soft credit check to assess your eligibility. This check usually does not impact your credit score.

  • Compliance with Laybuy's Terms: You must agree to Laybuy's terms and conditions and comply with their payment schedule and policies.

Which online retailers accept Laybuy as a payment method?

Eligible stores that accept Laybuy in Australia are limited. Their sales are probably drivedn by instore credit pushes, not by users choosing the platform. They are accepted by major stores like Cotton ON, and online retailers like Amazon and Ebay.

Can I use Laybuy for in-store purchases?

Laybuy is primarily known as a buy now, pay later (BNPL) service for online purchases. It allows customers to split their payments into several interest-free installments.

How are payments scheduled with Laybuy?

Does Laybuy take an inital payment? Yes, it takes the first installment of 6 upfront. After that, payments are scheduled as follows.

Initial Payment

When you make a purchase using Laybuy, you pay a fraction of the total cost upfront. This initial payment is usually a small percentage of the total purchase price, typically around 1/6th of the total.

Remaining Payments

After the initial payment, the remaining balance is split into equal installments. The number of installments can vary depending on the specific terms of the purchase or the agreement with Laybuy, but it is usually six weekly payments.

Payment Schedule

Laybuy automatically deducts the subsequent payments from the payment method you provided during the initial purchase. The payments are scheduled to occur on the same day each week, usually for a total of six weeks, until the full purchase price is paid off.

What happens if my Laybuy purchase exceeds my Laybuy limit?

If the Purchase Price is in excess of Your Limit, the first instalment of the Purchase Price will be for the amount by which the Purchase Price exceeds Your Limit. The remainder will then be paid over the remaining five instalment payments. For example, if your limit is $120.00 and the purchase price is $200.00, on the date of purchase you will pay $80.00. The remaining 120 will be split into 5 instalments of $24.00.

What happens if I miss a Laybuy payment?

If you miss a Laybuy payment, you will be charged a late fee of $10, then another $10 fee if you have not made the payment up within 7 days. The follwoing actions may occur if you continue to misspayments.

Late Payment Fees

Laybuy may charge you a late payment fee for each missed or delayed installment. This fee is usually a fixed amount or a percentage of the missed payment, and it can vary depending on the terms and conditions of your agreement with Laybuy.

Payment Rescheduling

Some BNPL providers, including Laybuy, may offer the option to reschedule payments if you contact their customer support promptly after missing a payment. They may allow you to move the missed payment to a later date to avoid late fees. However, this is not guaranteed, and it's crucial to reach out to Laybuy as soon as possible if you anticipate missing a payment.

Impact on Credit Score

Laybuy's late payment or missed payment information may not directly impact your credit score since BNPL services generally do not report to credit bureaus. However, consistently missing payments could affect your future eligibility to use Laybuy or other BNPL services.

Account Suspension

If you fail to make payments for an extended period, Laybuy may suspend your account, preventing you from using their services for future purchases.

Can I use Laybuy for large purchases?

Laybuy can be used for both small and large purchases, subject to certain limits and approval criteria. The specific purchase limit and eligibility criteria may vary depending on your location, credit history, and Laybuy's policies. If your purchase exceeds the amount of your limit, you will have to make a larger initial installment.

When using Laybuy for larger purchases, it's essential to consider your financial situation and ensure that you can comfortably make the scheduled payments without causing financial strain. While Laybuy's installment plans can make large purchases more manageable by splitting the cost into smaller, interest-free payments, it's crucial to be responsible and mindful of your budget.

Is Laybuy safe and secure to use?

Laybuy is generally considered safe and secure to use. It is a well-established buy now, pay later service that has gained popularity in various regions. However, as with any financial service, it's essential to take certain precautions and understand how Laybuy operates to ensure a safe experience:

  1. Reputable Retailers: Laybuy partners with various retailers to offer its BNPL service. When using Laybuy, make sure you are transacting with reputable and trusted retailers.

  2. Secure Website: Always ensure you are using Laybuy's official website when making purchases or accessing your account. Look for "https://" in the URL and a padlock icon in the browser address bar, indicating a secure connection.

  3. Secure Payment Processing: Laybuy should use secure and encrypted payment processing to protect your financial information during transactions.

  4. Account Security: Set a strong and unique password for your Laybuy account, and enable two-factor authentication (if available) for an extra layer of security.

  5. Privacy Policy: Review Laybuy's privacy policy to understand how your data will be collected, used, and protected.

  6. Avoid Phishing Scams: Be cautious of phishing attempts, where scammers may try to impersonate Laybuy through emails or messages to steal your personal information. Verify all communications and never provide sensitive information unless you are sure of the legitimacy of the request.

  7. Terms and Conditions: Familiarize yourself with Laybuy's terms and conditions, including any fees, late payment policies, and dispute resolution procedures.

  8. Responsible Use: Use Laybuy responsibly, and only for purchases you can afford to pay back on time. Missing payments or accumulating debt can have negative consequences.

Can I use Laybuy with my existing credit card?

Laybuy typically allows users to link their existing credit or debit cards to their Laybuy account for payment processing. When you make a purchase with Laybuy, you can choose your linked credit card or debit card as the payment method for the initial payment and subsequent installments.

Here's how it generally works:

  1. Linking Your Card: During the Laybuy registration process or when making a purchase, you can add your existing credit card or debit card to your Laybuy account. This card will be used for the initial payment and any future installments.

  2. Payment Authorization: When you make a purchase with Laybuy, the initial payment is charged to your linked credit card or debited from your linked debit card at the time of the transaction. Laybuy will then automatically charge the remaining installments on the scheduled dates, using the same linked card.

  3. Interest-Free Payments: Laybuy's service typically allows you to split the total purchase amount into several interest-free installments.

What happens if I return a purchase made with Laybuy?

If you return a purchase made with Laybuy, the process and the outcome may depend on the retailer's return policy and Laybuy's terms and conditions. Here's what typically happens when you return a purchase made using Laybuy:

  1. Refund Eligibility: You will likely be eligible for a refund from the retailer if the item you purchased meets their return criteria. Retailers usually have specific conditions for returns, such as returning the item within a certain timeframe and in its original condition.

  2. Refund Processing: When you initiate a return with the retailer, they will process the refund according to their standard procedures. If the retailer approves the return, they will issue a refund for the full purchase amount, including any initial payment you made to Laybuy.

  3. Laybuy Installments: If you have already made one or more Laybuy installments for the purchase, Laybuy will adjust the remaining payment schedule to reflect the refund. They may reduce the total remaining amount or pause the installments until the refund is processed fully.

  4. Late Payments or Fees: If you returned the item after making some Laybuy installments, and the retailer issues a refund for the full purchase price, you should not be charged late payment fees for the returned purchase. However, if the refund doesn't cover the full purchase price, you may still be responsible for any outstanding Laybuy installments.

  5. Communication with Laybuy: If you encounter any issues or discrepancies related to the refund and Laybuy installments, it's essential to contact Laybuy's customer support. They can assist you with any questions or concerns you may have regarding the refund process and payment adjustments.

It's important to familiarize yourself with the retailer's return policy and Laybuy's terms and conditions before making a purchase. While Laybuy aims to make the buying process easier with installment payments, refunds can sometimes be more complicated due to the involvement of multiple parties (the retailer and Laybuy). If you have any doubts or questions about the return process, reach out to both the retailer and Laybuy's customer support for clarification.

How can I track my Laybuy payments and purchases?

To track your Laybuy payments and purchases, you can typically do the following:

  1. Laybuy Account: Log in to your Laybuy account on the Laybuy website or mobile app. Once logged in, you should be able to access all your current and past purchases, along with their payment status and details.

  2. Payment Schedule: Within your Laybuy account, you can view the payment schedule for each purchase. This schedule will show you the amount of each installment, the due date, and the total number of payments.

  3. Email Notifications: Laybuy may send you email notifications to remind you of upcoming payments or provide updates on your purchase status.

  4. Mobile App: If you have the Laybuy mobile app installed on your smartphone, you can access all your payment and purchase information from there as well.

  5. Customer Support: If you have any questions or concerns about your Laybuy payments or purchases, you can always reach out to Laybuy's customer support for assistance. They can provide information about your account, payment history, and any other related inquiries.

Does Laybuy impact my credit score?

Laybuy's standard practice is not to report information to credit bureaus. This means that using Laybuy and making payments on time should not directly impact your credit score, whether positively or negatively. Laybuy typically operates as a buy now, pay later (BNPL) service, and BNPL transactions are not considered traditional credit arrangements. However, when applying for a loan, lenders will see your Buy Now Pay Later transactions on your bank statement, and this may affect your creditworthiness if you are using this type of credit frequently.

However, it's essential to note that while Laybuy itself does not report to credit bureaus, if you miss payments or default on your Laybuy installments, this could have indirect effects on your credit score. Some retailers who offer Laybuy as a payment option may have their own credit policies or may use third-party credit reporting services. If they report delinquent payments to credit bureaus, it could negatively affect your credit score.

Moreover, it's always possible that Laybuy's policies or practices may change over time, and they may start reporting to credit bureaus in the future. Therefore, it's crucial to stay informed about Laybuy's terms and conditions and their credit reporting policies by reviewing their website or contacting their customer support.

As a responsible consumer, it's best to use Laybuy or any other BNPL service only if you are confident that you can make the payments on time and avoid accumulating unnecessary debt. Regularly reviewing your credit report and financial statements can help you stay on top of your credit status and manage your finances effectively.

Can I use Laybuy for international purchases?

Laybuy primarily operates in certain countries, however it is available for use on Amazin and Ebay, which includes international sellers. So in short, yes, but.

Although Laybuy does support international purchases, there might be some limitations and additional considerations to keep in mind:

  1. Supported Countries: Laybuy may only be available for purchases from certain countries, and you might need to be a resident of one of those supported countries to use their services.

  2. Currency Conversion: If Laybuy supports purchases in international currencies, there might be currency conversion fees or foreign transaction fees associated with your payments. Be sure to understand these fees before making international purchases.

  3. Shipping and Customs: Consider the shipping costs and customs regulations for international orders, as these factors can affect the overall cost and delivery time of your purchase.

  4. Return and Refund Policies: Familiarize yourself with Laybuy's policies regarding returns and refunds for international purchases, as they may differ from domestic purchases.

How do I contact Laybuy's customer support?

Their customer support is a labyrinth of help articles and chatbots, but if you want to speak to a real person, email

The Bottom Line

Laybuy's Buy Now Pay Later service offers various advantages, including financial flexibility, interest-free payments, and easy approval. However, users must also be aware of the potential downsides, such as overspending temptation, late payment fees, and the impact on credit scores. Before using Laybuy or any BNPL service, it's essential to assess your financial situation, understand the terms and conditions, and make responsible purchasing decisions to ensure a positive experience.


bottom of page