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  • Writer's pictureDonnelle Brooks

A Comprehensive Review of Alex Bank: Is it Any Good?

In today's dynamic financial landscape, choosing the right banking partner is crucial for achieving financial goals and managing assets effectively. Alex Bank is touted as Australia's newest bank and has garnered attention for its diverse offerings and customer-centric approach. In this article, we will explore the key features, benefits, points of difference, and potential downsides of Alex Bank, helping you make an informed decision about its suitability for your banking needs.


What is Alex Bank?

Alex Bank is an innovative Australian digital bank with its headquarters situated in Brisbane, Queensland. Established in 2018 by the visionaries Simon Beitz and Craig Fenwick, this financial institution has rapidly emerged as a disruptive force in the Australian banking sector. Notably, in July 2021, the Australian Prudential Regulation Authority granted Alex Bank a restricted authorised deposit-taking institution license, allowing it to provide essential banking services while operating with a more agile and digital-oriented approach. This move marks a significant step towards reshaping the traditional banking landscape in Australia and underscores Alex Bank's commitment to offering modern, customer-centric financial solutions.

Who Owns Alex Bank?

Alex Bank, the Australian digital bank, was established in 2018 by its visionary founders, Simon Beitz and Craig Fenwick. Their entrepreneurial expertise and dedication have been instrumental in steering the bank toward success. Initially granted a restricted authorised deposit-taking institution license by the Australian Prudential Regulation Authority in July 2021, Alex Bank's progress has been remarkable. In December 2022, the bank achieved a significant milestone when the Australian Prudential Regulation Authority announced the granting of its full authorized deposit-taking license, further solidifying the institution's position in the financial sector. The ownership structure of Alex Bank remains with its founders, Simon Beitz and Craig Fenwick, whose leadership continues to shape the bank's trajectory and growth.

Is Alex Bank on the ASX?

No note yet although Simon Beitz, a key figure in Alex Bank's leadership, has expressed that he envisions that eventually, Alex Bank will become a publicly traded entity on the Australian Securities Exchange (ASX). This determination remains unwavering, even if the market for initial public offerings (IPOs) presents challenges at the moment. While the path to an IPO may require significant preparatory steps, Mr. Beitz's commitment underscores the bank's aspirations to join the ranks of publicly traded financial institutions on the ASX in the future.

Who is the CEO of Alex Bank?

The CEO of Alex Bank is Simon Beitz, a seasoned professional with extensive experience in executive, advisory, and strategic positions within renowned brands. Drawing upon his wealth of knowledge and expertise, Simon embarked on the journey of founding Alex Bank. His driving force behind establishing the bank was a profound belief that Australians deserve a more innovative and customer-centric approach to banking. In his role as CEO, Simon Beitz continues to lead Alex Bank in its mission to redefine and enhance the banking experience for its customers.

Is Alex Bank only in Australia?

Yes, Alex Bank is exclusively based in Australia, with offices located in both Brisbane and Sydney. It is Australian owned and operated and exclusively offers their services in Australia.

Does Alex bank have branches?

No, Alex Bank does not have physical branches. The bank operates as a fully digital institution, embracing a branchless model that allows customers to conduct their banking activities entirely through online platforms and digital channels. This digital approach enables Alex Bank to provide convenient and efficient financial services to its customers without the need for traditional brick-and-mortar branch locations. By doing so, they cater to the modern preferences of tech-savvy consumers who value the flexibility and accessibility offered by online banking.

How many customers does Alex Bank have?

Currently, the bank serves around 2500 customers, an impressive number considering its recent attainment of an unrestricted banking license. As a relatively new player in the banking industry, Alex Bank, based in Brisbane, has quickly gained momentum in the Australian financial sector. Although the bank primarily focuses on personal lending and offers high-interest savings accounts and term deposits, it has made significant strides in serving its customers. By the end of June, Alex Bank had extended loans totaling approximately $74 million to its customer base, which has been steadily expanding. With ambitions for further growth, the bank seeks to secure the necessary capital to fuel its expansion and continue its mission of providing innovative financial solutions to its growing customer base.

What is the valuation of Alex Bank?

During its most recent funding round in March, Alex Bank was actively pursuing a valuation of $130 million. This valuation reflects the perceived worth and potential of the Brisbane-based digital bank in the eyes of investors and stakeholders at that particular point in time. As a relatively new entrant in the financial industry, the bank's valuation is a testament to its rapid growth and the confidence placed in its business model and vision. It's indicative of the significant interest and support that the institution has garnered as it continues to make its mark in the Australian banking sector.

How to Buy Alex bank shares

As of now, it is not possible to purchase shares of Alex Bank as they are not publicly trading on the Australian Securities Exchange (ASX). Alex Bank has not yet completed its initial public offering (IPO) or made its shares available for public trading. However, the bank has expressed intentions to eventually make its shares accessible to the public through an IPO in the future. Investors who are interested in owning shares of Alex Bank will need to await further developments and announcements regarding the bank's IPO plans before they can participate in the ownership of its shares.

Is Alex Bank good for term deposits?

Alex Bank's term deposit offering is currently in a limited release, and you can only open a term deposit with them if you have been invited to do so. While the general public may not have access to this offering just yet, the exclusivity of this early access suggests that Alex Bank is committed to providing its select customers with a high-quality term deposit option. The below chart is a comparison of how their term deposit rates currently measure up within the market.

Term Deposit rates comparison australia
Term Deposit rates comparison for some popular Australian banks

Overall, Alex Bank does not offer a competitive rate, and if they want to measure up to the big banks, they need to do better, like Judo Bank.

Is Alex Bank safe?

Alex Bank is indeed a safe financial institution, despite its status as an alternative bank. While it may not be as widely recognized as some traditional banks, its commitment to security and financial stability is no less rigorous. Like other reputable banks, Alex Bank adheres to industry-standard security protocols, safeguarding customers' deposits and personal information. They are subject to regulatory oversight and have stringent measures in place to protect against fraud and cyber threats. With a solid track record of reliability and a focus on providing secure banking services, Alex Bank offers a safe and trustworthy option for those seeking financial services outside the conventional banking landscape.

Is Alex Bank Government Guaranteed?

Yes, Alex Bank is covered by the Australian Government's guarantee for deposits. The Australian Government provides assurance by guaranteeing aggregated deposits with authorized deposit-taking institutions, and this guarantee extends to Alex Bank. It means that your funds held with Alex Bank are protected for up to $A250,000 per person, offering you peace of mind and financial security. This government guarantee ensures that in the unlikely event of a bank failure or financial crisis, your deposits are safeguarded, reinforcing the safety and reliability of Alex Bank as a secure financial institution.

Does Alex Bank check your credit rating?

Yes, Alex Bank does check your credit rating when you apply for a loan. Like many financial institutions, Alex Bank assesses the creditworthiness of loan applicants to determine their ability to repay the borrowed funds. A credit check is a standard practice in the loan approval process, as it provides insights into your financial history, including your credit score and payment behavior. This information helps the bank make informed lending decisions, such as determining the loan amount, interest rate, and terms. While a credit check is typically part of the loan application process, it's essential to maintain a good credit rating to improve your chances of securing a loan with favorable terms from Alex Bank or any other financial institution.

What kind of loans does Alex Bank do?

Alex Bank primarily offers unsecured personal loans with loan amounts ranging from $2,100 to $30,000. Unsecured personal loans are versatile financial products that can be used for various purposes, such as debt consolidation, home improvements, medical expenses, or any other personal financial needs.

These loans typically do not require collateral, and the loan terms and interest rates may vary based on factors like the borrower's creditworthiness and the specific loan product offered by Alex Bank. While unsecured personal loans are a common offering, it's essential to check with Alex Bank for the most up-to-date information on their loan products and eligibility criteria.

Alex Bank interest rates

The interest rates for an unsecured personal loan are currently around 12% to 20%, depending on your credit rating.

How much can I borrow with Alex Bank?

You can borrow anywhere from $2,100 to $ $30,000 with Alex Bank, depending on your specific financial needs, creditworthiness, and the terms and conditions of the loan product you choose. The loan amount you qualify for may be determined based on factors such as your credit score, income, and other financial details. It's important to contact Alex Bank directly or visit their website to get precise information on their loan offerings and the maximum loan amount you can access.

Alex Bank vs Judo Bank

Alex Bank and Judo Bank are both new banks in the Australian industry. In a market dominated by our big 4 banks, they have to offer something unique to find their place in the market. Judo Bank have very attractive term deposit rates, which would be a drawcard for consumers. Alex Bank do not offer great rates or any drawcard tempting enough to draw consumers away from the big 4. If they want to grow their customer base, they need to do better. Sorry Alex!

Alex Bank review: The Bottom Line

In conclusion, Alex Bank stands as a challenger bank that has made a promising start in the financial industry. Their commitment to innovation and modern banking solutions is evident. However, to truly make their mark and compete with more established institutions, they need to focus on providing even more competitive services. This includes refining their product offerings, improving interest rates, and expanding their range of financial products and services. As the banking landscape continues to evolve, Alex Bank has the potential to grow and establish itself as a significant player in the market by meeting the evolving needs and expectations of their customers.

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